Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Silver
Felling lucky that I did not have a need to use the insurance but felt glad I had it if necessary.
Joan F. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Feb 13,2017
The trip included a
tour
AXA Assistance USA
Gold
I know it's trip coverage, but it's too expensive for the risk they are taking. I think of your a previous customer and have good health, non smoker, etc, that should lower your price.
Patti B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope that you will consider an AXA Travel Insurance policy for all your future travel needs.Jan 23,2017
The trip included a
tour
AXA Assistance USA
Gold
Fortunately we did not have to file a claim. Our trip went smoothly.
Charles E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 24,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Fortunately we didn't have to file a claim
Ruth N. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 26,2016
The trip included a
tour
AXA Assistance USA
Gold
When I needed to see a doctor in Vietnam AXA Assistance USA was very responsive with referrals and information about filing claim. Paid all expenses in reasonable time frame.
Roslyn L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. We are happy to know your claims experience went well and hope you were able to enjoy the rest of your time in Vietnam. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Feb 25,2016
The trip included a
tour
AXA Assistance USA
Gold
I did not need to use the plan, so assume it would have covered what I needed. I would like to congratulate Insuremytrip on their extremely great help in picking out a plan that worked for me. They did a great job and the cost was extremely low. I recommend you to everyone.
Ava G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!Feb 17,2016
The trip included a
tour
AXA Assistance USA
Gold
AXA did a prompt job of reimbursing my claim--once they got the paperwork by email. It took several weeks of phone calls to people whose first language was not English before I finally obtained correct information for filing. Within days, my claim was then processed. Should you file a claim, do not use US Mail to Miami; instead, file electronically and speak to a Claim Agent in Chicago, not Miami, to eliminate the language barriers.
Yvonne L. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
We did not need to use the plan so we have little to comment on.
Stephen S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I had no problems on the trip so I cannot say how good the AXA Assistance USA Gold claim process would have been.
Patrick L. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Since I have never had to file a claim, I cannot rate the most important aspect of the AXA Assistance USA Gold coverage that I purchased.
Paul K. would
recommend this plan to a friend or relative.
Show
reviews per page.