Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
What I most appreciated about your plan was the flexibility. When I had to cancel a trip after I had paid the premium ,you gave me a year to plan another trip. Even when I had to change the dates ,you let me use the plan for the later dates. It was great to have the peace of mind that came with your insurance plan. All of your representatives were kind and helpful. I'm very glad that I didn't need to use the insurance.
suzanne h. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for the kind review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and you were able to reschedule the trip. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Oct 17,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
Great coverage.
Rachel H. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 17,2016
The trip included a
tour
AXA Assistance USA
Gold
Fortunately we did not have to use the policy but it was a nice piece of mind knowing that if there were a problem that we were covered.
Todd L. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Sep 13,2016
The trip included a
tour
AXA Assistance USA
Silver
we didn't need it, but with an unexpected illness in one of our travelers, we well might have needed it and I sure was glad to have purchased it.
Katherine F. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
Coverage good. Didn't need it. Very costly for a 10 day trip.
Joy J. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy.
The providers will use a few pieces of information to calculate the cost of a Comprehensive plan: age of the travelers, length of travel, and the cost of the trip.
In general, you should expect a plan will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.
Please call us at 800-487-4722 if you have any questions or concerns.Apr 14,2016 -
Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the cost for your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Apr 15,2016
The trip included a
tour
AXA Assistance USA
Silver
The trip was great. No Incidents and your insurance was a bargain compared to the one the travel company offered.
Norman R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 17,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
Did not have a claim, but price and coverage seemed to be excellent.
Michael L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavorsFeb 29,2016
The trip included a
tour
AXA Assistance USA
Silver
Too expensive compared to what others on the same trip paid.
Wiliam P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you for your comments on pricing. Your policy premium was determined by the age of the travelers, prepaid and non-refundable cost of trip, length of trip and (on some plans) destination. You actually selected the second least expensive Comprehensive plan that was offered on our website. Your policy cost was approximately 10% of your total policy cost which is actually in range for your age group.
In the future, you may wish to call us at 800-487-4722 to assist you in selecting a plan with the most competitive pricing.Jan 28,2016 -
Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jan 29,2016
The trip included a
tour
AXA Assistance USA
Silver
Price was reasonable and we would recommend to others.
Trudie B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback! We are delighted to hear you were happy with the plan you purchased. It is extremely rewarding to know you would recommend AXA Assistance USA to friends and loved ones and we would be pleased to serve them.
We look forward to providing travel protection for all of your future endeavors!
Oct 15,2015
The trip included a
tour
AXA Assistance USA
Gold
Didn't really use it, so can't tell you if it was worth it.
Carin S. would
recommend this plan to a friend or relative.
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