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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise and visited the Netherlands rated AXA Assistance USA
4.54 out of 5
85
ratings and reviews
98%
recommended
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Cruise
Filed claim
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Silver
Thankfully I didn't need to use it so can't evaluate the coverage.
Eleanor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We at AXA Assistance USA look forward to providing travel protection for all of your future endeavors!
    Sep 20,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Silver
It's hard to rate a plan when I didn't make a claim.
Stanley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are happy you had a trouble-free trip but were covered in the event the unexpected occurred. Peace of mind is priceless! We look forward to providing travel protection for all of your future endeavors!
    Sep 07,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Silver
I did not need to file a claim so all is well. Thank you.
Joan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Gold
WHEN BUYING THIS WE NEED TO ASSURE OUR MEDICAL EVACUATION... THIS WAS THE MOST IMPORTANT THING TO US.
THANKFULLY WE DID NOT NEED IT.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 20,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Gold
Luckily we didn't have any problems and didn't need to use the insurance. It was comforting knowing that we were covered though.
Raymond S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 06,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Silver
We did not need to use any of the coverage we carried with you - our trip was smooth sailing!
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you trip went smoothly but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 09,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Gold
I didn't need to file a claim so I cannot review it on customer service.
Sarah S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
AXA Assistance USA Gold
Hard to really rate as we didn't have any reason to make a claim, that's what insurance is for, right? So I'd have to say we're pleased.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 03,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Gold
Did not file a claim as insurance was not needed. I am glad I purchased it as you never know when you might need it.
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Gold
We didn't need to make a claim, but having the peace of mind, overseas, was comforting. I contacted the company before we left. They responded quickly without a long delay on the phone. I felt better, having them there.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 19,2016
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