Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
Nearly had to use you, because of lost luggage, but showed up the next day. also missed a flight,and had to stay over, but the airline took care of us. thanks
Vernon H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
We did not need to utilize the plan.
Jean G. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 09,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 29,2016
The trip included a
cruise
AXA Assistance USA
Silver
Very easy to deal with and quite helpful through the claims process.
LESLIE A. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback! We are delighted to know you’re happy with your purchase and had an easy claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Mar 07,2016
The trip included a
cruise
AXA Assistance USA
Silver
This is a very easy way to obtain insurance, and the prices are very reasonable. Representatives are also very helpful.
Jennifer T. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
I was very satisfied with the plan after researching my options. I never had to file a claim and I guess that is the real proof in the pudding. If I had, which thank goodness I did not have to, I would have be able to evaluate your company fully. Thank you and I will purchase this insurance again.
Diane M. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
I was feeling sick at our last stop in Greece and called to find out what I needed to do if I had to call a doctor or go to a hospital. Fortunately, I got better but the next day they called to check on me which I greatly appreciated.
Gerald B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
We’re glad to know we were able to assist you while in Greece. More importantly, we’re happy to hear you got better quickly!
We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
Oct 19,2015
The trip included a
cruise
tour
AXA Assistance USA
Silver
We were happy to have had it.
Bernard R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
I have no idea if AXA Assistsnce USA Platinum plan is good or bad. Fortunately, I did not need it. I took out a plan that I thought would be good.
Madelaine G. would
recommend this plan to a friend or relative.
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