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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have tour and visited Israel rated AXA Assistance USA
4.53 out of 5
80
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
We have purchased many travel policies. I often questioned whether it was a smart decision given I could never find any claims history on the policies and we had no claim experience.. My claim to AXA proved the the purchase was the right decision. It was handled professionally, quickly and without any deference to deny the claim.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Apr 05,2016
The trip included a
tour
AXA Assistance USA Silver
Gave us peace of mind while looking forward to our trip. Thankfully we did not need to file a claim. Will most likely use AXA next time.
Judy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 24,2016
The trip included a
tour
AXA Assistance USA Platinum
Just the peace of mind knowing we had good coverage in case of emergency was worth any extra cost!
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 24,2016
The trip included a
tour
AXA Assistance USA Silver
The best insurance plan to buy is the one you never have to use. I purchased the Silver Plan because it covered all my needs for the least cost. On more than one occasion I was glad I choose a plan for my trip, but I was glad I never had to use it. I had peace of mind and a secure feeling knowing I was covered!
David D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Mar 17,2016
The trip included a
tour
AXA Assistance USA Silver
There was a certain peace knowing that I had the protection if needed. I did have a great experience, thank you.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 29,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Knowing that we were insured was a comforting feeling while we were or of the country.
James T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
We were very pleased with the timely and smooth way the AXA Assistance USA Gold insurance paid for our claim. I would recommend AXA Assistance USA highly to everyone. It was difficult to choose the insurance company from the many on the website list. We were so pleased we chose AXA. We submitted all the required paperwork, and they paid promptly. What a relief to work with such professionals
eugene s. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Luckily we had no claims. For the price afforded the coverage was excellent. The initial purchase was easy and the follow thru by your company was also right on. I had my daughter, an attorney, review the policy prior to purchase and she gave it a thumbs up.
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
AXA Assistance provided the best coverage for our needs at the most reasonable price. InsureMyTrip made selecting and purchasing a plan simple. The customer service responded to my questions quickly and professionally. I would definitely use both companies again!
Stephanie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Since I did not need to make a claim, I have no way of evaluating the above. I felt protected and was assured that this was a good plan. I appreciated notice "bon voyage" and "welcome home" as I knew I was covered.
Madelaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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