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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise rated AXA Assistance USA
4.53 out of 5
1,483
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
Fortunately did not need plan. Looked good when I got it and trust it would be good if needed.
Patricia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Luckily, did not have to use it but had the confidence I we were covered
Gail E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 01,2016
The trip included a
cruise
AXA Assistance USA Silver
Good value for the coverage provided
Scott Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Sep 01,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Easy to find what you want. The price was good. Didn't have to use it which is what you really want to happen.
Charles V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Aug 30,2016
The trip included a
cruise
AXA Assistance USA Silver
Did not use but was good to know I had it. Service people were great.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Aug 30,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
I would recommend based on the price. We did not use it so it is hard to review it.
Donna s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Sep 13,2016
The trip included a
cruise
AXA Assistance USA Gold
Appreciate the emails as the trip approached with useful reminders.
Geralin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Aug 25,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
I was fortunate that I didn't need to use the plan. I felt assured, however, that I was protected.
Wynne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
have used your company in the past have been totally satisfied have only put 1 claim in and everything worked out great. I will be using you in the future
Susan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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