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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise rated AXA Assistance USA
4.53 out of 5
1,483
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
We were fortunate in having no need to file a claim, but we are very glad to have had the coverage in place. We'll return to you for such a policy in the future. Thanks!!
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
PEACE OF MIND!
Monica R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
What can I say? As I didn't need to use the coverage, I cannot comment on how well the claims would have been handled.
Dennis K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not need to use it, but had peace of mind knowing I'd be covered in case of emergency.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Thankfully, we did not need to use any of the coverage but felt secure in the knowledge that any problems would be covered should we need it. Thank you.
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
The purchase was easy through insuremytrip.com. The response from AXA was fast and provided the necessary travel forms.
No claim, fortunately, so I cannot review that aspect of the company.
paula r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Since I did not have to use it I can't comment on how the service would have been if I had to make a claim.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I didn't have to use it, but I'm glad we had it!
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Received my check to settle my claim. I am being paid in full for my out-of-pocket medical costs with no deductible as the policy states. Great policy. AXA was quick to process claim and was in communication with us.
Norman M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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