Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
Health problem. Had to cancel trip. Claim process was easy and fast service.
Ernest T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
Obtaining the plan and the value seemed great. Did not need to file a claim - which is the most important issue I cannot evaluate. Would buy again.
Marc S. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It is difficult to write a review if there is no grounds to file a claim. It was easy to purchase and the price seemed right. I noticed that AXA was mentioned in a publications article about travel insurance - it was a positive mention!
Michael E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
AXA Assistance USA
Silver
It was insurance and fortunately not tested.
David R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
All travel insurance appears to be artificially costly...without alternatives, however, one pays the price. My only experience in filing a claim over a twenty year period was very unsatisfactory, costly and frustrating. For this reason I switched from the one company I trusted to yours. I hope to continue my travels, stick with one company (yours hopefully...) and never need to file any claim again. Keeping my fingers crossed.
Gene S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jul 08,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
My claim was denied.
Shahla D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Zac
Thank you for your feedback on the policy. We are sorry to learn that your claim was denied. We would be happy to look into whether you claim was appropriately denied or if you should consider an appeal. Please call us at 800-487-4722 and request to speak with a Customer Advocate.Jul 14,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Hate betting that trouble will find me, but accept the notion that I am protected if it does!
Linda M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I updated my insurance just before I left and the paperwork was showing that I was traveling to Afghanistan... nope! I had to call and get that corrected.
Sharon T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Great representatives to help with choice of coverage.
Graham M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Good insurance, good coverage, and, thank goodness, we didn't need to file a claim.
Nancy L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 27,2016