Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Gold
Luckily we didn't have any problems and didn't need to use the insurance. It was comforting knowing that we were covered though.
Raymond S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 06,2016
The trip included a
cruise
AXA Assistance USA
Silver
I had no reason to file a claim, but I had peace of mind on my trip, knowing that I had good insurance coverage.
Philip V. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jun 06,2016
The trip included a
cruise
AXA Assistance USA
Silver
Very happy that we did not need the service!
Marvin A. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 06,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
did not have to use it but was glad to have it
carmen a. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 26,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Covered the trip to go to Fiji centering on a cruise. The boat was washed on the reef in a storm so that part was cancelled without reimbursement to us. We filed to recover what we lost on the cruise and you did not pay. We chose to go to Fiji anyway, without the cruise, and had to buy a NEW policy from you to cover the trip. We had no need to use that second policy so i suppose it "worked."
Barry A. would not
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.May 31,2016
The trip included a
cruise
AXA Assistance USA
Gold
Fortunately we did not need to file a claim for anything but gave us peace of mind if we did have a need.
donald h. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 31,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
This plan provided adequate coverage at a reasonable cost. I thankfully did not have to file a claim so I cannot comment on the claims process.
Edwina C. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 23,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It's reassuring to know that this coverage is in place. I've used this company several times, including once when I had to cancel a trip a week before it was to start. This time after booking a river cruise, I was invited to join a tour of my dreams in the same region, and had no trouble switching my plan to cover the new tour. No problems.
Carol D. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!May 20,2016
The trip included a
cruise
AXA Assistance USA
Silver
The only true judge of an insurance plan is does it pay off when needed and I did not need it.
Arthur O. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 18,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Not making a claim, no ability to decide if the insurance was good or not
Philip S. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 11,2016