AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Thanks for the review and counting on AXA Assistance USA. We are here to assist you both with insurance and emergency assistance if trouble arises, or you just have questions. We look forward to providing you assistance in all your future travel endeavors.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels!
have used your company in the past have been totally satisfied have only put 1 claim in and everything worked out great. I will be using you in the future
Susan C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Nearly had to use you, because of lost luggage, but showed up the next day. also missed a flight,and had to stay over, but the airline took care of us. thanks
Vernon H. would
recommend this plan to a friend or relative.
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for your feedback! We are delighted to know you’re happy with your purchase and had an easy claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!