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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have taken a cruise and visited Germany rated AXA Assistance USA
4.50 out of 5
66
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
It is very hard to fairly judge a plan if it is not used.
Having the plan in place however does give one peace of mind if something was required.
I do feel that if one does not use the plan yet is constantly using the service that there should be some type discount for the loyalty.
Warren S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback and we appreciate your business! Unfortunately, due to insurance regulations, we are unable to offer discounts on travel insurance.
    Oct 30,2015
The trip included a
cruise
tour
AXA Assistance USA Gold
The policy cost about 50% less than through the tour company and the coverage was the same.
Harlan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Easy to purchase, provided good info, but had no claim, so I don't know about the most important factor.
Cecil S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Overall I find trip insurance expensive as I suspect the number of claims greater than the cost of coverage is minimal. I chose AXA as it was was less expensive than most and had mostly good reviews.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Since we didn't submit a claim, it is difficult to rate anything beyond the purchase process.
Peter V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I am 81 and my traveling companion is 85. I insure my trips to have coverage in the event that unforeseen medical issues arise and require cancellation or other interventions. It gives me great peace of mind. The plans can be as comprehensive as needed, and allows the buyer to purchase coverage levels that fit their budget. It is nice to know that the insurance is there if I need it. I am actually happy that I don't have to use it, as that means we made it through the trip.
Mary-Pat C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I had total peace of mind when I purchased this travel plan. Being on a Medicare Advantage plan, I have no coverage for overseas medical needs. Your insurance options give world travelers many plans to choose from to fit one's travel needs and budget!
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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