Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Silver
We did not have to file a claim. I did refer this plan to a few people on this trip and as they are frequent travelers, and are older and money is a factor, they are anxious to have this opportunity. So they will be contacting you for future trips.
Jacqualin H. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Customer Care representatives are always very pleasant and helpful when choosing a plan. I've never had to file a claim, but I always have been pleased with the choice of plans available and the coverage provided as well as the peace of mind.
Mirinda R. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Thanks for the kind review and we are glad you haven't had to face any issues during travel. AXA Assistance USA looks forward to providing you protection on all your future travel.Oct 02,2016
The trip included a
tour
AXA Assistance USA
Gold
I will continue to buy trip insurance. As with most insurance, it is something we must have; but thank goodness it turns out to be money down the drain because you don't use it. What i have mainly been buying is good peace of mind.
Nancy M. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Sep 14,2016 -
StevenC
As I read many of the reviews I find that many did not have to use the insurance for reimbursement. You only know how good the product is if you need to use it. I'm in the process of seeing how good my insurance is.Sep 14,2016
The trip included a
tour
AXA Assistance USA
Gold
When I had erred with the dates of my travel, AXA Assistance accommodated me with the correction to fully insure all of my trip.
Stephen K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
I didn't need the plan although I did fall and seriously injured my foot, knees, and wrists.
Mary G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. We are sorry to learn of your injury while traveling and wish you a speedy recovery. Please contact us directly for assistance in filing a claim, (855) 327-1442 or [email protected]. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Jul 01,2016
The trip included a
tour
AXA Assistance USA
Gold
Very expensive so will do more research on coverage from other sources that my cover most issues that I already have before next trip.
Betty B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jun 14,2016
The trip included a
tour
AXA Assistance USA
Gold
No claims filed.
Richard K. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 09,2016
The trip included a
tour
AXA Assistance USA
Gold
I was very happy with this plan and would use them again in the future.
Mary M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 18,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I didn't need the protection but I am glad I had it. You never know.
James F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of protection can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 11,2016
The trip included a
tour
AXA Assistance USA
Gold
AXA covered the cost of medical care and early return home after I was injured in Italy. I will use AXA again!
John B. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful