Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
Very easy to deal with and quite helpful through the claims process.
LESLIE A. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback! We are delighted to know you’re happy with your purchase and had an easy claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Mar 07,2016
The trip included a
cruise
AXA Assistance USA
Gold
Did not need to use the coverage, but was glad I had it.
Seth G. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
I had to cancel this cruise due to medical reasons with my wife and they were easy to work with and reimbursed us our claimed amount without any problem. Cancellation costs were over $8,000 dollars and they gladly paid us promptly/ I'm so glad we had the AXA insurance.
WARNER E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
Did not have a claim, but price and coverage seemed to be excellent.
Michael L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavorsFeb 29,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I believe returning customers using the same plan and company should be given a discount.
Daniel C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. Due to insurance regulations we are not able to offer a discount for returning customers. We value your business and hope you will consider an AXA Travel Insurance policy for all your future travel needs.Feb 29,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Fortunately we didn't have to file a claim
Ruth N. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 26,2016
The trip included a
cruise
AXA Assistance USA
Gold
We purchased travel insurance for our holiday cruise as a precaution because my grandfather fell ill and was in the hospital. I've never purchased insurance before, but thank goodness we did! My grandfather was fine, but days before we were suppose to leave, my husband started passing 1 of 3 giant kidney stones, making him unable to travel from the debilitating pain and possible need for surgery. All of the forms were very easy to fill out and the AXA team was very helpful. The people traveling with us also cancelled their trip, but they had a different insurance provider and plan and didn't get their flights refunded. I will never book a trip without AXA travel insurance again. So worth it!
Kaitlin R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and wish your grandfather and husband a speedy recovery! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Feb 24,2016
The trip included a
cruise
AXA Assistance USA
Gold
I selected AXA Assistance Gold plan after a comprehensive review of other competing plans as provided by Insuremytrip.com and I was very satisfied with the process, albeit no claims.
Charles O. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase. We look forward to providing travel protection for all of your future endeavors!Feb 24,2016
The trip included a
cruise
AXA Assistance USA
Silver
The real test would have been if I had to use the insurance. It's hard to tell what one thinks when all goes well and the insurance doesn't kick in.
Eleanor T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 18,2016
The trip included a
cruise
AXA Assistance USA
Silver
it was a confort
to know that i had protection
to know that i had protection
Henrietta E. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with comfort to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Feb 18,2016