Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Silver
My wife had medical problems and required hospitalization as well as a medical return flight. Dealing with AXA to get moved to a different hospitalization and then to get a medical flight home was a nightmare. They said we just need the attending physician to confirm that she is stable enough to fly but not strong enough to go on a commercial flight. That was done an then seven days later they were able to arrange a flight. The company that flew us home said that when they were finally contacted it took twenty minutes to put the pieces together, not seven days.
It almost appears that they were just waiting and hoping that the patient would either die or become too weak to fly on a medical flight.
In addition, they do not seem to have people capable of speaking foreign languages. They should not be in business.
It almost appears that they were just waiting and hoping that the patient would either die or become too weak to fly on a medical flight.
In addition, they do not seem to have people capable of speaking foreign languages. They should not be in business.
David C. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
AXA Assistance USA is a very good company offering different levels of insurance at very fair prices. Most travel agencies charge much more for the same coverage. We have used AXA for our last 3 trips abroad. Highly recommend this company.
Roger P. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
This plan allowed me the flexibility to cover the time during the tour, the four extra days when I was on my own at the end of the tour plus the airplane travel that I purchased separately. The customer service personnel were very helpful in answering my initial questions about the coverages while shopping for insurance.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Happy we had the insurance. Even happier we did not have to use it!
Stephen G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Better coverage than what was offered by travel company at about half the cost.
Dennis A. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
It sure is nice to travel with the peace of mind for a reasonable price. My major investment is covered!
Randall O. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
The peace of mind was comforting, and the reduced stress was most welcome.
Barbara B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Trip insurance gives us peace of mind while we're traveling. We have elderly parents and never know what might happen.
Robert Z. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Fortunately, I did not have any problems and did not use the plan.
Paula V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
To add segments to our month long trip, I would contact InsureMyTrip and it was easy to increase our coverage.
Charles J. would
recommend this plan to a friend or relative.