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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited Alaska rated the AXA Assistance USA Gold plan
4.43 out of 5
23
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
We recently had to make a claim due to a medical problem that occurred shortly before our planned trip. The claim was handled smoothly, with a minimum of paperwork required from us. Our payment was quite substantial, but the insurance claim was paid with no arguments or attempts to reduce our payment.

We would highly recommend the AXA Assistance USA Gold plan to others.
Wendy K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Had no problems on my trip to arctic Alaska; was concerned when almost weathered in at Kaktovic, Alaska; worried if AXA would cover the additional lodging costs which are substantial in an outpost village like Kaktovic. Luckily, we were able to fly out later in the day on the last flight out. So with no claims were made, tough to review.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
It is how much risk anyone wants and they have to make that decision for themselves.
Del R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 11,2017
The trip included a
cruise
AXA Assistance USA Gold
PEACE OF MIND!
Monica R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
What can I say? As I didn't need to use the coverage, I cannot comment on how well the claims would have been handled.
Dennis K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not need to use it, but had peace of mind knowing I'd be covered in case of emergency.
Scott S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I'm very happy with AXA. The TSA broke my $125 sun glasses when checking in my bag. I was hoping this would be covered by AXA; but it wasn't. Too bad for me.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Hate betting that trouble will find me, but accept the notion that I am protected if it does!
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
The representatives we spoke to were always courteous, informative and consultative. Never felt pressure to buy up.
Julie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
This worked very well for us in that we were able to seamlessly transfer the coverage from a cancelled trip to another.
William H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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