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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have tour and visited the United States rated the AXA Assistance USA Silver plan
4.53 out of 5
36
ratings and reviews
97%
recommended
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Showing
Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
I have bought this plan many times and have only had to use it once. My claim for that trip was handled promptly and payment received in a short time.
Jack D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Fortunately I did not have to make a claim but I felt confident that I would be covered, should I need it.
Jean H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 09,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
Didn't need the insurance, but it gives me peace of mind.
Bertha M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Fortunately we did not have to file a claim,but I appreciate the affordability of the policies offered and the ease of comparing the policies.
phyllis a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 01,2017
The trip included a
tour
AXA Assistance USA Silver
I thought it was a bit pricey. I found the representatives I dealt with to be knowledgable and friendly. I would prefer that my review not be published.
Heidi S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
I didn't have to use it. That's the best kind of insurance.
Madeline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Great coverage.
Rachel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 17,2016
The trip included a
tour
AXA Assistance USA Silver
we didn't need it, but with an unexpected illness in one of our travelers, we well might have needed it and I sure was glad to have purchased it.
Katherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Coverage good. Didn't need it. Very costly for a 10 day trip.
Joy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The providers will use a few pieces of information to calculate the cost of a Comprehensive plan: age of the travelers, length of travel, and the cost of the trip.

    In general, you should expect a plan will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 14,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the cost for your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Apr 15,2016
The trip included a
tour
AXA Assistance USA Silver
The trip was great. No Incidents and your insurance was a bargain compared to the one the travel company offered.
Norman R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 17,2016
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