Travel Insurance Reviews AXA Assistance USA Silver
The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.
To learn more, see the AXA Assistance USA Silver product page.
The trip included a
tour
AXA Assistance USA
Silver
Too expensive compared to what others on the same trip paid.
Wiliam P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jan 29,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
Not possible to write a review when we did not need to file a claim. Any of the above star ratings are not meaningful.
Harry M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Silver
The service was somewhat slow because of my confusion as to where to send the claim. But I am satisfied with the outcome. I think the company was fair and I will recommend this service to anyone in the future.
Charles P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Didn't use it, but was glad to have the coverage for this very expensive trip. Wouldn't travel without it!
Helen B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jan 21,2016
The trip included a
tour
AXA Assistance USA
Silver
We had to cancel our trip when we both got the flu. After sending in the appropriate forms, AXA responded quickly with our approval.
Robert K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Good to have your coverage. I just don't like to have to pay the extra!
helena b. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Even though we both got sick halfway through the trip, we did not invoke your plan, instead waiting to get home before seeing our doctors.
Peggy L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
At our ages, we need to have our backs covered while we travel. Your AXA Assistance USA Silver policy provided the assurance that we need not worry about possible health issues on our trip, and you did this at a reasonable cost.. Thanks for the help.
Philip A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 14,2015
The trip included a
cruise
tour
AXA Assistance USA
Silver
My wife had medical problems and required hospitalization as well as a medical return flight. Dealing with AXA to get moved to a different hospitalization and then to get a medical flight home was a nightmare. They said we just need the attending physician to confirm that she is stable enough to fly but not strong enough to go on a commercial flight. That was done an then seven days later they were able to arrange a flight. The company that flew us home said that when they were finally contacted it took twenty minutes to put the pieces together, not seven days.
It almost appears that they were just waiting and hoping that the patient would either die or become too weak to fly on a medical flight.
In addition, they do not seem to have people capable of speaking foreign languages. They should not be in business.
It almost appears that they were just waiting and hoping that the patient would either die or become too weak to fly on a medical flight.
In addition, they do not seem to have people capable of speaking foreign languages. They should not be in business.
David C. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Didn't need it, thank goodness, but it was more economical and covered as much or more than the expensive plans offered by the cruise and tour companies. Will definitely use this company the next time we travel.
Russell D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
In the future, you may wish to call us at 800-487-4722 to assist you in selecting a plan with the most competitive pricing.