Travel Insurance Reviews AXA Assistance USA Silver
The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.
To learn more, see the AXA Assistance USA Silver product page.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Fortunately I did not have to make a claim but I felt confident that I would be covered, should I need it.
Jean H. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
cruise
AXA Assistance USA
Silver
Luckily I didn't have to use it, so I can't say how efficient/effective it is. It makes it impossible to give accurate answers to your questions. The last question which YOU answered for me is uncalled for - I don't know if I would recommend it based on the fact that I didn't have to use it so I don't know what a hassle or not it may have been had I made a claim. I changed your "yes" to a "no" on that one because it is irrelevant based on my knowledge of how it would have been to deal with you had I made a claim.
Kay P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance looks forward to providing travel protection for all of your future endeavors!Oct 16,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
PLAN WAS NOT USED.
MARJORIE H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 04,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
Didn't need the insurance, but it gives me peace of mind.
Bertha M. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
I feel like I can't really write a review on something I didn't actually use
Virginia D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 02,2017
The trip included a
cruise
AXA Assistance USA
Silver
Didn't need to use the insurance fortunately. And I found it easy to study the plans and compare them when I bought it.
Constance C. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 02,2017
The trip included a
cruise
AXA Assistance USA
Silver
any time you do not have to use insurance its a good thing ...
i'm hoping that if I had to use it , the process would have gone smoothly
i'm hoping that if I had to use it , the process would have gone smoothly
Donna S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Aug 15,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
We didn't have to use it, but the customer service when purchasing was great!
James G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and customer service experience you received. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jul 31,2017
The trip included a
cruise
AXA Assistance USA
Silver
We purchased the AXA Silver plan for a cruise we took last winter. There was a flu like illness going around the ship that both my husband & I caught, and we were treated by the physician onboard our ship. AXA covered the entire expense of our medical treatment, but it took several months of emails & snail mails back & forth, sending more documentation about the claim & the cruise, before we finally got reimbursed. They will pay your claim, but they're not a huge hurry to do it.
Elaine R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jul 31,2017-
ElaineR
We've purchased AXA's Silver plan again for a cruise that we're taking next winter. Hoping we won't have any claim, but appreciate the peace of mind knowing we're covered, just in case.Jul 31,2017
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The trip included a
cruise
tour
AXA Assistance USA
Silver
Great & excellent customer services. Big thank you to Oliver for initiating my claim right at our call and to Leticia Negreiros for processing it promptly. We have received our claim payment within the promising time.
Thank you and thank you.
Best to you all.
Thank you and thank you.
Best to you all.
TEDDY L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 21,2017