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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have taken a cruise rated the AXA Assistance USA Silver plan
4.57 out of 5
426
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Silver
Thankfully I didn't need to use it so can't evaluate the coverage.
Eleanor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We at AXA Assistance USA look forward to providing travel protection for all of your future endeavors!
    Sep 20,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
We didn't have a claim this time. However, we purchased a similar policy about a year ago. That time we did have a minor claim, and they settled it very effectively.
Daniel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the nice review! We are delighted to know you’re happy with your purchase and had a trouble-free trip this time and you're previous claim experience was care-free. We look forward to providing travel protection for all of your future travel!
    Sep 19,2016
The trip included a
cruise
AXA Assistance USA Silver
Lost my passport in Finland. Your concierge service was extremely helpful. I was able to get a new passport in less than 24 hours without any trip interruption!
Julie Ellen O. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review! Sorry you lost your passport but glad AXA Assistance USA was able to quickly get things back on track! We appreciate the opportunity to provide coverage (and concierge) for you and look forward to providing travel protection for all of your future travels!
    Sep 13,2016
The trip included a
cruise
AXA Assistance USA Silver
It's hard to rate a plan when I didn't make a claim.
Stanley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are happy you had a trouble-free trip but were covered in the event the unexpected occurred. Peace of mind is priceless! We look forward to providing travel protection for all of your future endeavors!
    Sep 07,2016
The trip included a
cruise
AXA Assistance USA Silver
Good value for the coverage provided
Scott Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Sep 01,2016
The trip included a
cruise
AXA Assistance USA Silver
Did not use but was good to know I had it. Service people were great.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Aug 30,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
I would recommend based on the price. We did not use it so it is hard to review it.
Donna s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Sep 13,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Thankfully, we did not need to use any of the coverage but felt secure in the knowledge that any problems would be covered should we need it. Thank you.
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Since I did not have to use it I can't comment on how the service would have been if I had to make a claim.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I didn't have to use it, but I'm glad we had it!
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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