Travel Insurance Reviews Berkshire Hathaway Travel Protection
With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.
Learn more about Berkshire Hathaway Travel Protection.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Quick and easy. Made a math error on the total trip cost (I double counted one of the four flights). Emailed them and they fixed it (issuing a refund for the lower coverage total). Thanks!
Paul J. would
recommend this plan to a friend or relative.
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Brittany GBerkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Aug 29,2023
Berkshire Hathaway Travel Protection
ExactCare Value
just needed to feel secure about locking in tickets early when there are so many things to worry about as far as public interactions. bags and emergencies can get involved quickly . this is no nonsense and affordable. would tell any friend who flys to use.
edward e. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Sep 03,2021
Berkshire Hathaway Travel Protection
ExactCare
No problems, no claim, safe trip, felt protected.
Robert A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Jul 08,2021
Berkshire Hathaway Travel Protection
ExactCare
I felt secure having the plan while I was in South America. Fortunately I didn't need to activate it, but it was there if I needed it. Too bad US Medicare doesn't allow for outside-USA coverage.
Brian J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
Prompt changes to coverage on multiple occasions without hassle. Great customer service.
daniel r. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Oct 08,2019
Berkshire Hathaway Travel Protection
ExactCare
I use Insure My Trip for all of my foreign travel, NOT for trip cancellation but rather for those features that might help if an accident or illness occurred while outside of the US (medical, medical evacuation, airline ticket rescheduling penalties for changing your return to US flight, etc.)
Fortunately I have never had to file a claim so I cannot comment on that process. NOTE: Each time the actual insurer, and therefore claims agency, is different because the IMT sales agent is looking for the best value for the country and coverage that I need based on what their vendors are offering at the time. So, I am reviewing only the Berkshire Hathaway offer I paid for, and my IMT sales agent, not the claims process.
I am not sure what incentives are driving the IMT sales agents but they always give the impression of offering me the most affordable plan from what they tell me is a solid provider. So this review is more for that process and that my particular sale agent liked BH for the price & coverage limitations that I gave her.
Fortunately I have never had to file a claim so I cannot comment on that process. NOTE: Each time the actual insurer, and therefore claims agency, is different because the IMT sales agent is looking for the best value for the country and coverage that I need based on what their vendors are offering at the time. So, I am reviewing only the Berkshire Hathaway offer I paid for, and my IMT sales agent, not the claims process.
I am not sure what incentives are driving the IMT sales agents but they always give the impression of offering me the most affordable plan from what they tell me is a solid provider. So this review is more for that process and that my particular sale agent liked BH for the price & coverage limitations that I gave her.
Charlotte J. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Sep 17,2019
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
My wife's luggage was delayed 5 days on our outbound trip. It was a horrible situation, made worse by Delta Airlines incompetence. The agent we spoke with at Berkshire Hathaway was terrific! She repeated called the airlines and was instrumental in pushing them to finally locate the luggage after their mishandling EVERYTHING! Thank you BK for having caring and capable people.Our representative should receive a special commendation.
SHERMAN T. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Berkshire Hathaway Travel Protection
ExactCare Value
I had a claim - I had to return early due to family illness. I started a claim w/ Berkshire Hathaway and rep sounded OK. Then I got their emailed long list of 13 Dr. statements, ID copies, consent forms, hotel receipts, cancellation policy of the airline[s], ticket copies, ticket numbers, etc. etc. etc. etc. etc. etc. they needed before they could begin to review my claim.
It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.
I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....
MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.
I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....
MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
martin n. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. It is industry standard for an insurance provider to require documentation to substantiate a claim. We understand that this can be a frustrating process, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 31,2017
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