Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Very disappointing coverage. 1. We missed our connection due to British Air and had to spend the night in Johanesburg, rather than Victoria Falls. British air put us up in a moderate airport hotel, nothing like the 5* hotel we paid for. Even though the policy had "trip interruption coverage" CF said it did not apply to the cost of the hotel we paid for but could not occupy in Victoria Falls, BECAUSE OUR TRIP WAS INTERRUPTED, since we were covered by British Air putting us up in Johanesburg. (HUH? was my response) 2. On my return, my bags arrived in NY 2 days late, but Baggage Delay coverage did not apply since I was already home (even though I live in Florida, not NY, and my winter coat was in my DELAYED baggage.) True to form, when dealing with insurance companies, excuses, not reasons, apply when attempting to get reimbursed for coverage paid for.
William E. would not
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
This insurance was easy to set up, and reasonably priced. Fortunately we did not have to make any claims this time. On a previous trip two years ago we had the same type of policy through Travel Insured and had to cancel when one of us got sick. We received full compensation for our claim, with no problems.
John W. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
It would require rehashing my issues all over again. Wisdom for the future. Appreciate your attempt. Blessings in Jesus Name.
Gary H. would not
recommend this plan to a friend or relative.
-
Erin
Thank you for your feedback. C&F Travel Insured has offered the following response:
"We sincerely apologize for the frustrations you have experienced as we pride ourselves on providing the best possible experience to each and every one of our customers. Thank you for your patience, and we are here if you would like to discuss anything further."
Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional questions or concerns.May 11,2020
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Great service
Thank you
Thank you
Wilbur H. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
You should remove this company from your list. They are unresponsive, poorly managed, and have been getting horrible reviews. I have used your service for years, but your recommending this company has now made me worried. This is only 1* company, since insurance means that you actually get reimbursed for insured loses!!
Thomas L. would not
recommend this plan to a friend or relative.
-
Megan
Thank you for your feedback.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.Sep 03,2020 -
Megan
Please see the response from C&F Travel Insured:
"We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] . "Sep 10,2020
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
We have used these insurance plans many times and even have 2 more trips coming up covered by INSUREMYTRIP but never filed a claim before. And yet we have been waiting many weeks for a very small claim we filed in January to be paid. When we call, we are told that all of our information has not been received although we have sent everything asked for. If this case is not resolved soon, we will have to resort to Social Media to alert unsuspecting people about the total disregard of clients' claims. No one I have spoken to who has used other insurers has had the problems we have been having. Be assured that we will not let this drop, which is probably what this company is hoping we do. Maybe the Better Business Bureau should be contacted to help us which we will do if this goes on more than another week.
Helene S. would not
recommend this plan to a friend or relative.
-
Megan
Thank you for your feedback.
Below is the response from C&F Travel Insured International:
"We thank you for your feedback and apologize for the frustrations you’ve experienced during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your claim further please contact us at [email protected] "Aug 27,2020
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
With this plan we had confidence that we were financially secure should it become necessary to file a claim.
George G. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Plan has good coverage for reasonable cost with 21 day pre-existing exclusion rule which is better than other plans with shorter pre-existing exclusion rules.
Nelson F. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Great customer support.
Donnie H. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Easy to obtain and good coverage for cost.
Steve G. would
recommend this plan to a friend or relative.
"We sincerely apologize about your frustrations regarding coverage. We always urge our customers to reach out to us at any time before purchase, during, or after with any coverage questions. We hope you consider us to protect your future travels, thank you."
Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional questions or concerns.