Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
Thank you for making travel insurance easy to purchase, affordable and good quality. I will definitely continue to use your service for all my future international vacations
Salvatore S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Because of COVID, we had to insure our trip, something we didn't have to do in the past. The website was easy to navigate and it gave us several choices
Joseph F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I'm glad that it is hard to write a review about how C&F processed my claim...because I fortunately completed my trip to Egypt without incident and had no claims! However, I did feel that the policy had the best range of features to protect me in case of emergency AND it met Egypt's policies requiring travel insurance for entry into the country. I would certainly purchase from this company again as they sent me numerous reminders so that I could change the dates if my trip would have been postponed or cancelled, a very nice touch!
Kenneth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Thanks!
Vernon W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
it was easy to obtain and contained the features i wanted considering the covid crisis.
Michael Alan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
A plan is only as good as the function of it during a claim processing. Fortunately we did not need to file any claims for our trip. All went well. It gave us peace of mind to know we had the insurance coverage if needed. Traveling is not inexpensive nor is insurance but in our opinion, they go hand in hand.
Brenda P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I purchased my travel insurance January 2020 for a January 2021 trip. My insurance plan included cancel for any reason. I knew May 2020 that I was not going to take the trip so I cancelled. I submitted my claim to C&F Travel Insured International Sept 3, 2020; 4 months later and I have heard nothing from them! I have been patient, but this is ridiculous. The reason for travel insurance is to receive reimbursement for trip issues. If they are not going to do anything but take my premium payment; I don't need them. At this point I would never, ever use them again.
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
Yvonne S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Kudos to you if you are reading reviews. Our family of four has exclusively used Travel Insured for our trips abroad for several years. They are fabulous when you do not have a claim as you are reading in other 5 star ratings. Therefore, all reviews where a claim was not made must absolutely be disregarded!
Not only was my medical claim supported by our licensed physical declined, it took EIGHT & A HALF MONTHS for the claim to even be processed. The ONLY time our claims analyst handled our paperwork was when we made an inquiry and when she phoned to inform us our claim has been denied. Our claim should have been processed before COVID was an issue. Our claim documents were completely submitted a full 8 weeks before WHO declared a global emergency and 15 weeks before COVID was declared a national emergency in the United States. Despite these facts, our claims analyst blamed the slow process on COVID. Additionally, it took over six weeks for Travel Insured to upload the third set of requested documents to their system and another eight weeks after that before finally rejecting our claim on grounds they could have indicated months ago. This company has kept our family in unnecessary limbo.
Read the fine print. Our claim was denied base on one minor requirement that didn’t even make sense in the context of the claim. There are other companies that provide better coverage and superior customer service. Unless you pay extra for the “Cancel For Any Reason” policy, you are probably wasting your money. Even with CFAR, there is fine print and you are only insured for 75% of your policy. Keep researching and don’t forget some credit cards offer as much coverage as travel insurance!
Not only was my medical claim supported by our licensed physical declined, it took EIGHT & A HALF MONTHS for the claim to even be processed. The ONLY time our claims analyst handled our paperwork was when we made an inquiry and when she phoned to inform us our claim has been denied. Our claim should have been processed before COVID was an issue. Our claim documents were completely submitted a full 8 weeks before WHO declared a global emergency and 15 weeks before COVID was declared a national emergency in the United States. Despite these facts, our claims analyst blamed the slow process on COVID. Additionally, it took over six weeks for Travel Insured to upload the third set of requested documents to their system and another eight weeks after that before finally rejecting our claim on grounds they could have indicated months ago. This company has kept our family in unnecessary limbo.
Read the fine print. Our claim was denied base on one minor requirement that didn’t even make sense in the context of the claim. There are other companies that provide better coverage and superior customer service. Unless you pay extra for the “Cancel For Any Reason” policy, you are probably wasting your money. Even with CFAR, there is fine print and you are only insured for 75% of your policy. Keep researching and don’t forget some credit cards offer as much coverage as travel insurance!
James P. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Megan
Thank you for your review.
For future travel insurance needs please do not hesitate to call InsureMyTrip at 800-487-4722. One of licensed representatives can assist in answering any questions, to run a quote, or even purchase a plan over the phone. We look forward to assisting you in the future.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.Oct 06,2020
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I purchased travel insurance for a plane ticket. When the program was canceled and my daughter had to return home, we had to purchase another flight home. After waiting 9 weeks for the claim to be processed, we were denied, saying that it was not a "covered reason". Why did I buy insurance if the trip cancellation has so many loopholes that it won't pay? I will NEVER buy insurance from you again and I travel quite a bit. Furthermore, I will review you negatively on every site I can find....and tell everyone I know NOT to use you.
Roger T. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Megan
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience.
We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 877-612-3827 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Sep 08,2020 -
Megan
Please see the response from C&F Travel Insured:
"We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] . "Sep 10,2020
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
After waiting over 40 days for this company to honor my claim I had to contact Insure My Trip. Within 4 days, this company reviewed and paid my claim. I sent EVERYTHING to this company on February 20th including all medical records, emergency room records, and all of the documents they required along with letters from my physician and travel agent. They had ALL the documentation they needed on February 20th, and I finally received a check on April 10th ONLY after contacting Insure My Trip. I would not use this company again!
Floyd S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured has issued the following response to your review:
"Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. Please email your contact information to [email protected] , to further discuss your situation. Thank you."