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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited France and taken a cruise rated Generali Global Assistance
4.54 out of 5
154
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I was greatly relieved to know that the plan would have taken care of expenses should medical needs have arisen.
Evelyn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It is the price we pay to sleep better at night, but it is expensive, at least for our age, and for the type of coverage I want.
Anna G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive polices are calculated based on: the pre-paid and non-refundable trip cost, the length of the trip, and the ages of the travelers. The CSA Travel Protection Custom Luxe plan tends to have a higher premium because it is a benefit rich policy, with high limits of coverage and a generous list of covered reasons for Trip Cancellation, Trip Interruption, and Travel Delay. CSA Travel Protection also assumes a bigger risk for offering the pre-existing conditions waiver, if purchased within 24 hours of making the final trip payment/deposit.
    Jul 14,2015
The trip included a
cruise
tour
Generali Global Assistance Standard
Prior to our last trip, we experienced a catastrophe. We lost our home and vehicles in the devastating Texas flood and had to cancel our trip. We contacted CSA and they immediately began to process our claim. Our claim representative was extremely courteous and sympathetic, and our claim was settled in a very timely manner. Our recommendation of CSA couldn't be higher.
Donald H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
When planning a trip one year in advance, it is great to have a protection plan. This plan fit our needs. Will look at CSA travel again for the next trip.
Henry G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Happy I didn't have the opportunity to use the plan, so I can not really say whether I was satisfied fully.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Satisfied with plan/peace of mind. Fortunately, no claim required.
Darleen F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I assume that the coverage was adequate and payments would be promptly handled. We have traveled the world extensively for 20 years and fortunately never have needed the insurance. However, it gives a secure feeling to know it is in place if we ever do need it.
Nicol T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We normally do not purchase travel insurance but due to the many travel arrangements we decided that for this trip it would be the prudent thing to do. We researched various plans and CSA was the best value not to mention a fair price. A comparable plan through a different company would have cost us an additional $500 or more. Due to a train strike in France we had to make alternate travel plans which were quite expensive and CSA covered the entire cost. We definitely recommend them for your travel insurance needs and will use them for our next trip. Thanks to CSA Travel Protection for taking care of our claim and keeping us informed along the way.
James H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was glad I had it.
Lisa H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We spent 3 weeks in France recently and decided we needed to get travel insurance coverage since we discovered our credit card only pointed us in the direction of assistance rather than paying for it.
We felt much more at ease knowing that we were covered should anything untoward happen. Fortunately we had no issues. We found the coverage cost, bang for buck, was very reasonable. We recommend CSA Travel Protection. We got most of the way through our trip before realizing we should have given our CSA policy number to our children should anything happen to us. We recommend anyone else do the same.
Clement B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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