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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy and taken a cruise rated Generali Global Assistance
4.59 out of 5
297
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
I was most satisfied with the plan. It had what I would have needed if I became ill or had an accidental injury. I was very lucky to have had nothing going wrong. I would use you again if needed. Thank you.
Suzanne L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Knowing we had this coverage made us feel secure with the very short layovers and cruise.
William H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Reasonable cost, good coverage, and peace of mind for the unexpected.
M M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I had to use my coverage for medical reasons. I supplied all the needed documentation and obtained the refundable parts myself. Smooth process. Very satisfied with claim response and time to completion.
cheri b. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
INSURANCE IS GOOD WHEN YOU DO NOT NEED IT.
Samuel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
All worked out. I purchased the insurance for "just in case" problems. Everything was fine. It was a piece of mind to have this insurance. I had purchased insurance from CSA before and filed a claim once. I completely trust CSA. Will purchase again when I travel next. Thanks.
JOHN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't have a claim - so can't say much about the Program.....and I'm only rating it, because this silly computer program will not let me submit, unless I fill in all the squares. Honestly I have no idea if it's a good Program - as I never asked them to do anything.
William m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Plan provided best value for what we needed. Fortunately, we did not need to file any claims.
Roy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Easy to purchase and seemed reasonably priced as compared to other that we researched. Had a change in beneficiaries that was easily accomplished by phone. Fortunately we never needed to make a claim so I cannot comment on that process.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We purchased our trip insurance several months ahead of our European cruise, and from that point on I had no worries that if for some reason we couldn't go on our trip we were covered. Also, if a problem arose either with our flights or the ship itself we had coverage. It was great peace of mind!
Rachel N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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