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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Cambodia rated Generali Global Assistance
3.92 out of 5
8
ratings and reviews
87%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Legally you are protected, but to not protect your customer's expenditure from the corona virus is immoral and poor long term planning. Congratulations, you made money but I and many I have spoken to will self insure in the future.
Why not offer a credit on a customer's next policy as an olive branch to retain future customers.
Peter R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your feedback. Generali has provided the following response:

    "We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. A dedicated team member will be reaching out to you regarding additional options."
    Apr 29,2020
The trip included a
cruise
tour
Generali Global Assistance Standard
Stunned at the increase in price along with aging. Most seniors are on a fixed income and the extra cost put a bit of a crimp on my trip spending. I have never made a claim on travel insurance (thankfully). However, it is good to know IF something should happen I will be covered.
Carell J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The best insurance is the insurance you never use.
WILLIAM P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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