Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not have any problems during my trip, so I did not have to use my insurance.
But I am happy with plan I purchased. It is worth it to have peace of mind while one is on vacation.
But I am happy with plan I purchased. It is worth it to have peace of mind while one is on vacation.
Alexander D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Generali was professional and courteous. I had to file a medical cancellation claim and it was easy to file and was resolved very quickly. Generali was great and I would use them again.
Edward K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn’t need to use it, but the coverage seemed to be the best value for me.
Pamela B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My flight was delayed and I missed a connection for my trip so I had to miss one day of my overseas trip. When I tried to file a claim the submission process was so complicated that I gave up. I was trying to get reimbursed for the hotel stay that I missed. And it is almost impossible to get a real person on the phone to talk to. I finally gave up.
Gail K. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Plans are easy to read and compare and much less expensive than going through the cruise line or vacation company. They also usually cover more.
Catherine S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were fortunate to not need to file a claim, but the peace of mind of knowing we were covered was very nice.
Elizabeth E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It was an easy process to obtain a price to insure my trip. I had another quote to compare against. It was very easy to complete my purchase over the phone and get my questions answered as we went along. I was satisfied with my purchase and my coverage.
Leroy A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was very simple to purchase my travel policy. Once I made my payment, I quickly received a payment confirmation and policy number, followed shortly after with my policy documents. Having this policy gave me peace of mind should something happen prior to my trip. I recommend anyone planning a trip to purchase travel insurance.
Corinne V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn't have to file a claim so there's not much to comment on
Richard S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Through the years, I have purchased many insurance policies with Insure My Trip. I am very happy with the latest one I purchased, and I especially appreciate being able to update the coverage it after my original itinerary was extended.
Jayne H. would
recommend this plan to a friend or relative.
Thank you for your feedback.
The provider that you purchased with, Generali Global Assistance, has issued the following response.
"We're sorry to hear about the circumstances surrounding your claim filing experience and for not meeting your expectations, Gail. If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you. We hope to hear from you soon!"