Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy to get
Linda N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I filed a claim on a previous trip and Generali reimbursed me for the entire cost of the trip. I was very pleased with that and continue to use Generali when I need trip insurance.
Vickie B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Plan was good, did not need to use it thank the Lord!
Angela M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We didn't need to use the travel insurance, thankfully, but it was reassuring to know we had it if needed. The Generali Global Assistance Preferred plan provides great coverage at a reasonable price.
Russell M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
No adverse events requiring any claims with this policy. The coverage was mandated by the tour company (gAdventures) that we used to travel through Turkey for 16 days.
Thomas L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Having this coverage gave us peace of mind while on our trip. Thanks
Edward B. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a perfect trip and did not need to use the travel insurance - which I always purchase for trips.
Eliana
Eliana
Eliana S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Company was very responsive. When a family member at home was hospitalized we had to reach out to review coverage in case we were needed back home. Although we did not have to interrupt our vacation, the agent we called was very knowledgeable and helpful in advising us on how to proceed with a claim if necessary.
Richard L. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I did not file a claim. The coverage seemed fine but the cost of all these plans have gone up!
William E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We have used InsuremyTrip many times and have always been satisfied with the plans. Our concern this time is not with InsuremyTrip but rather with Generali Global that carried the actual insurance plan. We used Generali also last year to cover our trip to Alaska and believe this was the source of the problem with this years trip to Brazil.
I clearly selected Brazil as our destination for this year’s trip. However, Generali somehow used our last year’s destination of Alaska in setting up the plan. It is definitely my fault for not reading the resulting paperwork all to the end - too many error-free plans in the past. However the week before we were to leave I receive an email wishing us a good trip to...Alaska! A rush of emails and phone calls followed. I give credit to the excellent customer service of Generali in sorting this out. However in the end they could only “promise” the destination had been changed since they “had no available form” to guarantee the change in writing. Be aware of this and always check the complete description of the plan you purchase!
I clearly selected Brazil as our destination for this year’s trip. However, Generali somehow used our last year’s destination of Alaska in setting up the plan. It is definitely my fault for not reading the resulting paperwork all to the end - too many error-free plans in the past. However the week before we were to leave I receive an email wishing us a good trip to...Alaska! A rush of emails and phone calls followed. I give credit to the excellent customer service of Generali in sorting this out. However in the end they could only “promise” the destination had been changed since they “had no available form” to guarantee the change in writing. Be aware of this and always check the complete description of the plan you purchase!
Jorge M. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful