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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited the United States rated Generali Global Assistance
4.55 out of 5
351
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Easy to buy, good coverage, relatively cost effective. I'd definitely recommend CSA to all travelers.
Christine A. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • KathleenS
    Photo
    My mother in law had a stroke 3 weeks before our trip and we had to cancel. We were refunded 25% by the cruise line since we were in the penalty weekand after filling out all the paperwork we we refunded the balance from CSA Trip Insurance about 3 weeks after the paperwork was completed. I highly recommend travel insurance and will use CSA again.
    Apr 15,2014
The trip included a
tour
Generali Global Assistance Standard
My husband fell on ice, tore his knee tendon and broke his kneecap 2 weeks before our trip. He is in a cast from hip to ankle and will not be able to travel for months. CSA was extremely prompt in giving us a full refund. This was our first experience filing a trip insurance claim and we were extremely pleased with the results.
Janice S. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Appreciated the airline change and prompt confirmation to my request, and also the email reminder to print and carry the policy on my trip.
MAXINE R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't use the plan, so I really don't know whether it works or not. I was happy with the InsureMyTrip website experience, and a multitude of carriers that were presented to me. I am an insurance professional, so I understand insurance very well. The website does a good job of dealing with a very specialized type of insurance which even professionals like myself don't have much experience with. Even though I did not use the plan, which I am happy that I didn't have to,the coverage as described in the policy seemed adequate.
Raymond W. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • BEVERLYM
    Photo
    This is comfort insurance and well worth peace of mind. Often when you do not have it and wish you did you agonize needlessly. Just do it, have it, and know it is there only if needed. I thank all the reviewers for mentioning the value of peace of mind!
    Apr 30,2014
The trip included a
cruise
tour
Generali Global Assistance Standard
Site was easy to use and straightforward explanation.
KRISTINE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The coverage was explained well, the price was reasonable and the previous reviews led me to purchase this policy as a single trip plan. It was good to know our trip would not be a total financial loss in case the trip had to be cancelled due to a covered reason. The policy purchase confirmation arrived immediately in my email and it was easy to apply and pay for.
Sandra H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just thankful that I didn't have to use the insurance. Good to know I would have had care on the trip, or be covered if my family needed me at home. Thank you.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I provided the itinerary of our trip, but the claim agent was not satisfied and got the itinerary from our tour company. I thought it seemed "untrusting" when information was asked for.
Donnajean d. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This is my second time using InsureMyTrip. Thankfully, both times I did not have to use it, so I cannot report on how it works if I had a claim. However, it was easy to sign up and receive the coverage a few hours before leaving on my trip.
Anita A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Found the scope of the coverage very good, and an excellent value for the cost of coverage. Would use CSA again in the future.
Edward A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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