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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited the United Kingdom rated Generali Global Assistance
4.63 out of 5
288
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
good plan, easy purchase, affordable premium
Catherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
easy to understand and compare plans to make sure I got the right one. all downloadable materials, so no snail mail. affordable premium. AND, best of all, NO CLAIM TO FILE!!! safe and healthy trip. will use you again.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Once I received the forms the process was great, very nice claims representative.
Jerrilyn E. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage is important when prepaying large expenses especially when health could change or we experience volcanic activity.
Larry G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't have to use the Travel Protection but was grateful I had it just in case. The plan was easy to purchase on the internet. I received all the information including contact phone numbers should the need arise. Your customer service colleagues were very helpful when I had a question and answered quickly and accurately.

I would highly recommend the CSA Travel Protection Coverage for anyone who wants peace of mind when they travel.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily, I didn't have to file a claim, but the customer service I received before my trip left me feeling confident that I would be well cared for if the need arose.
Debra O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Fortunately we encountered no problems. The coverage did make us feel at ease and that is important when you are traveling.
Nels T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is very hard to comment on this type of product when you have not had to interact with the company. I had no claim so I can't comment on satisfaction from that point of view. This coverage was the best and most reasonably priced for the items I want covered and it offered longer term (over 30 days) coverage which many do not. The information on claims and the coverage was detailed and came quickly.
Mary J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
very pleased with [CSA's] handling of my claim.
irwin f. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I had to make changes to my plan before leaving. Customer service was helpful, understanding, and quick in rectifying my problem.
Debra P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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