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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy and tour rated Generali Global Assistance
4.60 out of 5
455
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We insured our London, Paris & Rome trip through CSA Travel Protection. There were three of us total. In Paris my mother fell and broke her arm which required surgery. This ended our trip before the Rome portion. After being hospitalized for four days she was released and the CSA Travel team assisted us in getting us all home. Once home, they were very fair in reimbursing us for the portion of our trip that was interrupted, and for the additional nights lodging, meals etc. Would highly recommend them to anyone looking for travel insurance.
Richard G. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to rate something that I did not need to use.
Cheryl G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I do purchase trip insurance before taking a long journey, I never expected to have to file a claim. Unfortunately, this past spring my first flight never left the ground and I missed my connecting flight to Rome. I filed a claim under this CSA Plan and the process was prompt and well organized, and my refund was actually more than I expected! Very happy with both the cost of the plan and the how well it worked when needed. I will definitely use this plan again for future trips.
Phyllis R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The price was competitive.
Vincent A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Used many times and always happy!
Carol B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Purchasing this protection plan gave me peace of mind. I was able to travel and not worry about the what ifs.
Noreen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't have the need to use this plan on this trip, so I really can't say I experienced it.
Jeanne O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I was most satisfied with the plan. It had what I would have needed if I became ill or had an accidental injury. I was very lucky to have had nothing going wrong. I would use you again if needed. Thank you.
Suzanne L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was reassuring to know we were covered on our 23 day trip to Italy. Although we didn't have to use it, the coverage was something we didn't have to worry about on our journey.
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is annoying to pay a considerable amount of money for what actually amounts to nothing, but as with most insurances, one always hopes to not have to use it. Because I have not needed to make a claim, I have no idea how to rate this policy. I simply chose the least expensive option that provided the necessary coverage.
Karryll N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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