Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a medical emergency in Turkey and the CSA people were terrific in making arrangements to get me (and my husband as my non-medical companion)home. They thought of everything involving the travel. I have already told everyone I know to buy CSA protection plans when they travel. The claims process was ultimately well done, although it took a bit longer than as "advertised". It was fair and well explained. However, the most important part, having immediate assistance when you are abroad with a medical emergency was handled superlatively!
Stephen K. would
recommend this plan to a friend or relative.
30 of
30 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
Next time I will purchase insurance within 30 days of down payment of cruise as insurance cost would have been much less. Insurance reps were very helpful with finding the right plan - everything handled online. I would use and recommend this insurance plan again.
Jan B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
In the past we have used the insurance to cover prepaid cruises. This time we were traveling with reservation for various hotels and transportation where we were committed to pay if the stays or events were not canceled by a certain date (3 - 7 days before reservation.) It was hard to figure out how much insurance to buy. I'd thought that if we got injured in Rome and had been unable to get to our Sorrento hotel (incurring a penalty equal to the 3 night stay), we would have been covered, but when we contacted customer services, they said that only pre- paid items were covered. Fortunately we had no issues--but I wonder if there is a policy where commitments are defined in advance and covered.
Bill D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
I did not have to file a claim, but felt comfortable with having coverage just in case.
Harrison A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
This is the second trip that I've used a CSA Travel Protection plan. Although I've been fortunate enough to not have had to file a claim, I've felt a sense of security during my trips in case I did encountered any problems.
Richard S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Grateful I did not have to use the plan.
Virginia L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I thought pricing & coverage represented a better deal than some others. Purchasing & documenting the coverage was a breeze & instructions for what to do if... were clear. Fortunately, I didn't need to file a claim so can't address that.
Nancy B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Adequate coverage for the price. Easy to get through the web.
Raul R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank goodness we didn't have to use the insurance,
but had peace of mind knowing we had the policy.
but had peace of mind knowing we had the policy.
Mario B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were very pleased with the value and ease of obtaining travel insurance for our cruise. We were able to purchase insurance online. It was easy and quick! And we paid less than half we would have paid if we purchased through our cruise line! Would definitely use your services in the future! Debbie
DOUGLAS S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful