Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Claim was submitted on Sept. 22, 2022. It is still open ( or at least not paid in full or in part or declined). We had to cancel our trip due to an injury to my wife's ankle requiring extensive surgery. I have submitted everything they asked for (with much difficulty due to their requiring everything submitted electronically - not good at scan/file/find/ attach). Finally asked for fax #. Fax docs to them and they claim they didn't get them or lost them. Last contact was 10/26 /22. Rep (George Garcia) is very hard to understand when I did speak with him by phone. Last contact he was to speak with his boss about something or other, but I never heard back from him. HELP!!
ALAN O. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not have to use the plan. Having the peace of mind knowing I had the coverage was invaluable.
DANIEL D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The Plan covered everything I wanted and for a decent price. I used customer service when I booked the insurance - the Rep was very helpful.
Richard B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I had a lovely trip to Dubai, Senegal& Gambia with 5 friends from October 31-November 18, 2022! Thankfully our trip went relatively smoothly& only 1out of 12 suitcases was left behind but returned within 36hours! I thank GGA for coverage!
Lisa T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The best part of the plan. Peace of mind
Dilcia Q. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately I didn’t need to use it so can’t comment on how they would handle a claim.
Albert S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we didn’t have to file a claim. It was easy to purchase the insurance plan and the price was reasonable.
Katherine D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Very easy to navigate and easy to access.
Glad everything went well and did not have to use it!!!
Glad everything went well and did not have to use it!!!
Daniel T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Of course the coverage was what we were looking for. It was important for us to have coverage for a trip as one never knows what may happen. Great I never had to file a claim. As soon as the trip was completed, and I arrived home with my bags, trip was completed. It was easy to navigate to get the coverage as well. Thanks again and until the next time.
Carol Ann D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
all good thank you
good to have insurance
good to have insurance
Sara H. would
recommend this plan to a friend or relative.