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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.57 out of 5
6,074
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
The Generali/CSA claims process was enabled/streamlined by their online portal, the claim was processed quickly, and it was processed in full despite my inability to obtain documentation as thorough as required (best I could get in remote areas).
Zoe M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My claim handled amazingly fast for all the travel difficulties these days.
CHRISTINE H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I could enjoy my vacation with the comfort of knowing that in the event I needed medical coverage I would not have to worry about coverage. I will reinsure on other trips.
Theresa M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately we did not have to use this insurance, but we were reassured because we had the coverage. I spoke to people prior to purchasing for clarification and they were very helpful.
Linda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I needed insurance to guarantee repatriation in case of sickness or injury. Generali provided this for reasonable cost.
Thomas N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We handled the paper work for our claim all online and then they even called us. Received our claim promptly with no problems.
LINDA J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Everything was good. Thank you.
Jorege F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan cost was very reasonable. We had to file a claim due to 5 days of our trip being cancelled/interrupted. The claim process was done online and was easy to complete. We actually received a bit more then we requested in our claim. We are quite happy with the policy, the claim process and the results. We use them again in the future.
Danny W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Peace of mind makes a vacation much more enjoyable, and trip insurance is a small price to pay for protecting a multi-thousand dollar trip. We didn't need to make a claim this time, but for another trip we did. Generali Global Assistance gives great coverage at a good price.
Joan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
GREAT PROTECTION AT A LOWER COST THAN OTHER INSURANCE COMPANIES. WILL USE THEM AGAIN.
ELLIOT M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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