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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
585
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Luckily I didn't need to use it, but I am glad I purchased travel insurance "just in case". The cost was reasonable & I'd recommend it.
Felicia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan is unclear if medical is covered out of the country. All one can do is pay emergency medical directly to the doctor and then submit a claim for "consideration" to CSA. My son became ill with bronchitis, but we opted not to try to get medical attention after talking to the CSA phone attendant. There are too many forms to fill out and hoops to jump through, and then there is no guarantee that reimbursement would be forthcoming. Not the best.
Larry L. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
great web site...
alan
Alan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This plan suited our purposes. It seemed to be a reasonable price for the coverage provided. The best part, of course, was that we didn't need it! Thankfully!
Virginia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Someone became seriously injured (unknown origin) on our ship. We had to detour to Coast Guard off the San Diego Coast so they could be flown to a medical facility. This was on day one or two of our trip. I was happy I had the medical insurance (including emergency evac) and trip interruption insurance just in case it happened to us. A number of people I talked with did not have insurance on the ship. I used this incident as an example of why you should get it.
Jimmy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's hard to give a review since I didn't need your services, fortunately.
Gwendolyn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is nice to feel insured. It elimonates a lot of worries and makes the trip more enjoyable.
innessa L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were lucky as we did not have to use any of the coverage. It is hard to understand the coverage until you need it for something then you find out how good it is. I think the issues I wanted covered was covered in the policy. I would use CSA Travel Insurance again on our next vacation. The plan was very affordable. Thank you,
Juanita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Thankfully we did not have to use the travel insurance but it brought peace of mind that we would be covered in case of delays, lost luggage and illness.
Nancy Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Although I didn't have a claim, the plan covered all the items I was concerned about, thus, giving us the peace of mind to enjoy our vacation without worrying about the "what if's".
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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