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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.57 out of 5
6,075
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
didn't need = a GOOD thing!...
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to check and compare different plans. Fortunately, we did not need any of the coverage provided, but in these crazy times that we live in, it was good to have the insurance if it were needed.
Bryan M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
"NEVER" travel without travel insurance ... especially overseas!! Generali (formerly CSA) has been my travel insurance company of choice for many years. In 2007 while traveling in Italy one member of our party had a heart attack and naturally our vacation was cut short. Generali (CSA at the time) made filing a claim very easy and was quick to respond with payment for our lost travel expenses. In the end it all turned out okay but there is no doubt that having a good travel insurance plan with you will make any unexpected events a lot less stressful. From that trip forward Generali is the only company I will use. Luckily, I have not needed to file another claim since then but just knowing that we are insured against the "unexpected" makes the small expense of travel insurance well worth every penny that it costs. Don't think it can't happen to you ... You never know! Highly recommended!
GARY R. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I felt confident that I would have the coverage I needed in the event of a problem. I thought it was reasonably priced. The customer service representative that helped me make a change in my travel dates and was efficient and pleasant. I will use this company again.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great value. Was specifically looking for in case had to sit lifted from my cruise. Thankfully never had to use any of it. I will use them again in the future
Benjamin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Excellent Customer Service support!
JORGE L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
7 out if 12 people in our group got covid and had to extend their stay in Israel. I was one of the lucky ones. I only hope they had insurance to help with the additional fees.
Mary Lou T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In all the times I’ve traveled and bought insurance this is the first time I’ve had to use it and was pleased with your customer service. As it turns out I’m taking another big trip in October with a friend and we will be buying insurance with you
Wendy R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Joseph Novo
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    Jun 02,2022
The trip included a
tour
Generali Global Assistance Standard
Purchasing the plan was simple enough and price was comparable. I did not need to file a claim, therefore, it’s not possible to rate the plan. In my view, how the well the plan rates is in the claims process
Barbara N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I didn’t need to use the insurance, but felt well covered if I did.
Herman K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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