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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Cayman Islands rated Generali Global Assistance
4.61 out of 5
48
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Purchasing was convenient, and reassuring.
lawrence l. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Just the piece of mind knowing I had coverage was great.
Antoinette K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I always buy for foreign travel as I have no health coverage out of the country, but have never made a claim. Also the car rental company was very emphatic that they would not accept this coverage for the rental in any way.
Lee R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Unfortunately, not all rental car companies accept third party collision damage waiver. If rental car coverage is a primary concern for travelers, we advise them to contact the rental company first to see if they accept third party insurance.
    Aug 19,2014
Generali Global Assistance Standard
Called to mention a bag was lost on the way home, but Cayman Airways put it on a later flight to DFW via United Air. Sadly, the two airlines didn't have a well defined agreement for handling local delivery from DFW to my home in Richardson. After numerous phone calls, a responsive Customer Service rep said the best way for me to get it promptly was for her to personally take it from DFW and meet me half way to my home. We did this but my return journey in my car took a little over an hour and the case was in my car some 27 hours after we landed at DFW. At least my wife was happy that nothing was lost except my time.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I really appreciate the fact that I was able to get affordable, last minute coverage for our trip, in anticipation of delays or issues due to snow in our area. Thankfully, we didn't have any issues, however it was a relief to know that we had coverage if needed.
Sarah I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately we did not need to use the plan that we purchased but having left two kids home with elderly grandparents it was wonderful peace of mind knowing that if we did have to return for an emergency that our expenses would be covered.
Daniel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Glad I had, because of a tropical storm in the Grand Cayman area, we were unable to see this destination.
Our cruise ship Captain was able to keep us ahead of this storm, got a chance to see Progreso, Mexico.
ROSA D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
the service was great the rep explained all the options I felt very secure that I would be covered in case of an emergency
Regina M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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