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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Tanzania and tour rated Generali Global Assistance
4.54 out of 5
86
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Nothing of consequence happened so we never made a claim. Price was lower than many other offers though I still think that charging 5% of the cost of our trip for insurance was unreasonably high.
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The insurance providers will use a few pieces of personal information to calculate the cost of a Comprehensive plan: the ages of the travelers, the number of travelers, the length of travel, and the cost of the trip. In general, you will find that most plans will cost 4%-10% of your total pre-paid, nonrefundable trip cost. Please call us at 800-487-4722 if you have any questions or concerns.

    Apr 01,2016
The trip included a
tour
Generali Global Assistance Standard
This plan had good coverage for a much lower price than other companies offered for essentially the same protection!
Marsha M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to know we had the plan just in case. Almost had a flight cancellation at the end, so I think we would have been covered. No complaints. Would definitely use again!
Nina M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I waited several weeks before purchasing the insurance, which results in higher premiums. Highly recommend buying the insurance as soon as the trip is booked!
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, premium will not increase the closer you get to the departure date. However, the best time to purchase travel insurance is right after you put money down towards your trip to qualify for time sensitive benefits which include: pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days after making the initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
    Mar 18,2015
The trip included a
tour
Generali Global Assistance Premium
The representative I worked with was knowledgeable and extremely helpful. I will buy trip insurance with you all again.
Helen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Thankfully, I did not use the insurance while on the trip. It would be nice if you gave something back to every purchaser who did not use insurance while away. Insurance coverage is so expensive, it limits amount of travel possible for retired individuals.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't have to file a claim so it is unknown how well CSA stands behind their policies. However, it would be silly to spend the money on a big trip and NOT buy insurance.
Joel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My ratings are arbitrary just to file this review. I find it difficult to make any ratings as I did not need to file a claim. However, since this was quite an expensive trip for us (safari in Tanzania), I was glad to have the insurance just in case of any emergencies.
Nancy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
luckily, we do not have to use plan. Paperwork looked good.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I think that the price paid was expensive enough that it should include (at that same price) "cancel for any reason" coverage.
David S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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