Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy online enrollment. Very pleased by coverage cost. In some cases, similar policies were nearly twice the cost.
Clear and easy to understand coverage language.
Excellent on-line follow up of enrollment confirmation and delivery of policy.
Good pre-trip reminder messages.
Clear and easy to understand coverage language.
Excellent on-line follow up of enrollment confirmation and delivery of policy.
Good pre-trip reminder messages.
Phlemon W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not need to use it, but it was comforting to know that we had it in place.
Susan A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I didn't need to use the plan since fortunately, all went well during our travels. It was reassuring to know we had the plan just in case. It is a shame that if you are older you have to pay considerably more for a plan. I'd love to be able to pay less for a basic plan instead of $1000.
SUSAN F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Home Safe and Sound
Robert K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Custom
Happy that I had the plan and even happier that I did not need it, meaning I did not need to file a claim!
PATRICIA L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
There should be a rebate upon completing a trip without a claim, possibly a credit toward insuring a future trip.
Richard B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
There is no way to evaluate a plan when you had no reason to file a claim. I mainly bought it to cover a major medical emergency, and I'm happy there was none. I would likely buy again under similar circumstances, under the assumption that I would be covered if needed. However, there's no way to tell in advance.
Kenneth L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully, did not need the plan. Satisfied with what it covered and cost.
Larry S. would
recommend this plan to a friend or relative.
claim but called to inquire about reimbursement for two nights of hotel
accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.
Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.