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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Australia rated Generali Global Assistance
4.36 out of 5
43
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
FAST & EASY
RAYMOND Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we didn't have to use the plan, we almost ran into a situation that would have been covered. It was a relief to know in the back of our minds that we were covered if need be. Thanks!
Mary K. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Since we got home safely and didn't have a claim, it is very hard to know how good the coverage was. A lot of money spent for "just in case".
Frank B. would recommend this plan to a friend or relative.
1 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not have to use it, but felt more comfortable having it. The representative that answered my phone call was incredibly helpful. I really appreciated all of his efforts. It was a pleasure dealing with someone who really knew what he was doing and was more than willing to do it.
Sybil W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I find it very difficult to review the quality of coverage because, I am happy to say, nothing occurred to me and I did not have to make any claims against the Policy. Travel insurance is expensive - I chose coverage that I believed would be adequate and then chose the least costly plan I could find. Your site provides comparison of cost which is very helpful. What I can't tell unless I make a claim, is how the various companies might compare in service when claims are made.
P Cecilia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Overall satisfied. Two issues. When I first ordered policy online, there were multiple email related to what the policy actually covered. None were actually the coverage.
I had to ask a rep to email the real coverage. Very confusing. Would have preferred to have policy that would make direct payments to providers at a level above $1k
eugene w. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It seemed to be a long time for settlement. I would have thought that the company was more efficient in processing my claim, Nov. 3 to Jan 6, 2012. I had to call several times to monitor the process, but, the settlement seemed adequate. That's a long time to hold my money without the benefit of reinvestment.
RICHARD M. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • sebastien
    Photo
    honest review specially with someone that has a claim i think no one should take serious with any reviews if its marked ( no claim filed)
    May 27,2012
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