Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I dd not need to file a claim. Eight people in my travel group tested positive for Covid-19, one had to be hospitalized. I am not sure that my insurance premium would have covered the additional expenses. Did it?
Edith S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I can say that it is impossible to rate an insurance policy until it is needed. That is the time that the rubber meets the road and the only time that a policy can honestly be rated.
Edward K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I took the insurance as I wanted to be safe in case needed. It appeared to a a reasonable plan, comparing to others offered. Happily, no claims were filed. But it is difficult to assess whether or not this company serves its customers' needs well. It would be apparent if a claim had to be filed, but otherwise, how can you really judge.
Denise G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Having insurance for a month-long trip to Europe for four, including flights and two cruises, put my mind at ease. Fortunately we didn't need it. Our granddaughter landed in NICU right before our trip, and although I purchased comprehensive coverage, I didn't realize it didn't include "Cancel for any reason." That was my oversight, but our granddaughter was discharged before the trip (and is back to good health) so we didn't have to cancel our plans. Next time I'll be a more savvy shopper.
Moira L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This was the first time I took out trip insurance--so I was winging it. I did compare several companies and their offerings. Yours seemed reasonable and straight forward. I did call customer service and they answered my questions -- eased my concerns. Did not need to file any claims as the Trip was pretty un-eventful from an issue perspective. The Trip, however, was awesome... Thank you...
John E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My wife became ill while in Croatia. She visited a shipboard medical and received some medications at a modest cost. A later visit would have required a significant cost should she have chosen to pursue further treatment. The cost was not a factor affecting her decision because it would have been fully covered by the insurance coverage we had purchased. My wife declined further treatment as we decided to wait until our voyage terminated. Peace of mind is a great thing to have.
Philip S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Speaking with the agent she made everything clear and answered all My questions.
Barbara B. would
recommend this plan to a friend or relative.
-
Carol
Thank you for the 4 1/2 star review for the Generali Global Assistance Preferred plan. We are glad to hear that one of our customer care repre-sentatives was able to answer all your questions so that you were able to purchase a plan that covered all your primary concerns for a competitive premium.Aug 09,2019
The trip included a
cruise
Generali Global Assistance
Standard
I was pick-pocketed in Barcelona, Spain and found out that the vacation money in my wallet ($500) was not covered under baggage loss. Live and learn.
John F. would not
recommend this plan to a friend or relative.
-
Carol
Although it is never pleasant to discover that you have an uncovered claim, you will find that Generali Global Assistance, along with most travel insurance plans, exclude coverage for "...money, stamps, stocks and bonds, postal or money orders, securities, accounts, bills, deeds, food stamps or credit cards..."
Because there are no travel insurance plans that will cover every situation, InsureMyTrip encourages travelers to carefully review your policy certificate prior to purchasing the policy. Generali also offers a 10 day review period:
"10-DAY RIGHT TO EXAMINE YOUR DESCRIPTION OF
COVERAGE
If you are not satisfied for any reason, you may cancel coverage under the policy within 10 days after receipt. Your premium payment will be refunded, provided that there has been no incurred covered expense and you have not left on your Trip. Return the Description of Coverage to us at the Program Administrator’s office or our authorized agent. When so returned, the Description of Coverage is void from the beginning. After this 10-day period, the payment for this coverage is nonrefundable."Aug 09,2019-
JohnF
Thanks for your lengthy reply. Bottom line: Still not covered.Aug 09,2019
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The trip included a
cruise
tour
Generali Global Assistance
Standard
when the flight to Venice the day prior to OUR departure was cancelled, we were very happy to have bought the insurance, just in case our flight suffered the same fate; similarly, we were happy that our luggage was not lost like one of our fellow cruisers, who had NOT bought insurance!
ANNETTE S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We purchased this because it offered the best coverage for the least amount of money and received high customer reviews. Luckily, we didn't have to use it. We would definitely use your company again.
Ralph B. would
recommend this plan to a friend or relative.