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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Egypt rated Generali Global Assistance
4.40 out of 5
37
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Never needed it, but travel in Egypt had lots of potential for a claim and we are glad we purchased coverage.
Lynn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan provided good value for the coverage provided and purchase process was straightforward. I did not file a claim so have no experience with the claims process, which is the real test of an insurance plan. This was my first time buying travel insurance, but I plan to use the CSA plan again for future travel and will recommend it to my friends.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not file a claim, I cannot fully assess the plan. However, I would buy again if the plan was still reasonably priced and contained the appropriate coverages.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy with CSA Travel Protection. We had to file a claim with them because of the snowstorm in New York and the closure of JFK. We called CSA while we were delayed and they answered their telephones promptly, answered all of our questions and gave us a claim number. When we returned from our trip, we again called CSA and they assigned a personal representative to our claim. He told us exactly what we needed to do to file a claim and we had a claim check in our hands within 30 days. We will definitely use CSA again because of the outstanding service they provided to us.
Charles H. would recommend this plan to a friend or relative.
47 of 47 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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