Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We went on our trip in September and made the claim after we returned, we have yet to have a settlement, much less much contact regarding the claim.
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Michelle S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Coverage seemed good for the price. I can't say anything about the claims paying experience with your company, but I assume it's good. Documentation was complete and helpful to have with me on the trip. Enjoy the full benefit of my premium with no expense on your part except to maintain your website and hire some people to field calls. Thanks.
Thomas S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I did not need to file a claim so I have no opinion regarding actually using the insurance. I was glad to know I was covered for an expensive trip.
Carolyn B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan provided peace of mind!
Lynn G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The one thing that i lost was not covered by the policy- My Eyeglasses.
Ann G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Only comment is that I did not receive confirmation that my
Claim information was received. Had to call.
Claim information was received. Had to call.
Patricia Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
fortunately I did have to use the plan, so I would not know how the response would have been if I would have had to use it
Gretel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Although I didn't have to file a claim I was impressed with the coverage & price. I had picked another insurance & before purchasing I looked over the choices & found CSA for much less but with what appeared to be the same coverage. I checked with a customer service rep at insuremytrip & was assured that the coverage was the same.
I have used insure my trip for years & highly recommend the process over tour operator offers.
I have used insure my trip for years & highly recommend the process over tour operator offers.
Sallie C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I found the people at insuremytrip.com were very helpful in narrowing down the choices of plans that provided us the coverage we were looking for.
Marie W. would
recommend this plan to a friend or relative.
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Although we did assign an Anytime Advocate to assist you on the denial of your baggage loss, there was nothing he could do because of the police report that was submitted with your claim. Unfortunately that official documentation superseded any word of mouth statement, so your claim was denied.