Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Thank Goodness I didn't need to use the insurance. Great trip!
James C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Did not have a claim so I do
not know how good is the plan. You can only rate the plan when have to file a claim.
not know how good is the plan. You can only rate the plan when have to file a claim.
IDRIS H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The only occasion we needed coverage - for a stolen cellphone - we were denied it.
Ann J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankful not have to use it!
Martha M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The CSA Travel Protection Custom plan is a solid, comprehensive plan with an extensive list of covered events for Trip Cancellation, Trip Interruption, and Travel Delay.
For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.
The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.Apr 01,2016
The trip included a
tour
Generali Global Assistance
Standard
In 2013, I had to cancel a trip due to an unforeseen injury. Luckily, I had CSA to cover me. As I continue to travel, I continue to buy CSA insurance. Having had a wonderful experience with them for my injury claims, I gladly purchased insurance again from CSA. No complaints.
Jordann T. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Excellent customer care. Simply the best.
Stephen K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
My wife and I were pleased with the price of the plan. We were a little bit surprised that our trip was not covered in case we cancelled our trip to Thailand due to the coup in the country in June 2014. If more regular updates reminding of us items such as this as they pertain to our insurance, that would be great.
Alissa W. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. To protect your trip cost for events related to military, political, or civil unrest, we recommend Cancel For Any Reason. Cancel for Any Reason (CFAR) is an optional benefit available on about 12 different policies, usually for an additional charge. CFAR has a few eligibility criteria:
1) It is only available within 10-21 days of your initial trip payment (depending on the policy).
2) You MUST insure 100% of your pre-paid and non-refundable trip cost.
3) Cancellation of your travel arrangements must occur more than 2 days before your scheduled departure date.
Cancel for any reason returns between 70-75% depending on the policy.Jun 23,2014
The trip included a
tour
Generali Global Assistance
Standard
My trip was long and had a big adventure travel portion so it was expensive. Getting insurance was highly recommended. I had a lot of in country travel as well. There was a lot that could go wrong. This was the first time I have decided to purchase insurance. I shopped on line and liked this one.
Two weeks before my trip I hurniated a disk in my back and got a cortisone shot. Everyone thought I was going to have to change or cancel. I was really glad i would be covered if needed. I ended up going, I fainted on the plane, but nothing cost money. There were plenty of additional hitches like losing my ATM card, but in the end, I never needed to place a claim. The policy was well worth the peace of mind it provided.
Two weeks before my trip I hurniated a disk in my back and got a cortisone shot. Everyone thought I was going to have to change or cancel. I was really glad i would be covered if needed. I ended up going, I fainted on the plane, but nothing cost money. There were plenty of additional hitches like losing my ATM card, but in the end, I never needed to place a claim. The policy was well worth the peace of mind it provided.
patricia B. would
recommend this plan to a friend or relative.
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The CSA Travel Protection Custom does exclude coverage under Baggage for "...telephones, computer hardware or software... However, cell phones are usually a standard exclusion in most travel insurance plans.
Please note that you can always call us prior to purchasing for specific details or you can click on View Certificate in your quote to review all the terms and conditions.