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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour taken a cruise and visited the United Kingdom rated Generali Global Assistance
4.66 out of 5
82
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
It was comforting to know I had added medical and emergency evacuation coverage if needed. Luckily, I didn’t need to use it!
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was a necessary evil. But you have to have it.
Daniel W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.

I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,

The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.

We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Excellent claim processing.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
good coverage at reasonable price. Helped lessen travel concerns
Stanley K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Your price was competitive with others, allowed us to select the degree of coverage we were comfortable with and gave that piece of mind that made the trip more relaxed. We have already told fellow travelers about your site.
John L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily we had a wonderful and safe trip. But it was comforting to know that we had the coverage we needed in case of an emergency.
Eileen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunate to not have to use.
Theresa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I've purchased insuremytrip's CSA Travel Protection Custom coverage often. Reasonable and fair prices for my insurance needs.
Jayne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not need to file a claim for this trip. But we felt well covered in case we had needed it. We would look at CSA again for future trips.
Donald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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