Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I just found a company that does annual plans for any and all travel. You guys were great prior to this finding! Thanks!!
John P. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not need to use it but always feel more comfortable having it.
DONNA W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I had a change in travel dates due to pulling out of a tour, so not only were my dates changed, but the amount of coverage I needed went way down due to now traveling on my own. I called Generali the week before I was to leave -- they changed the dates and refunded the difference between my original coverage and what my new coverage was. The change and refund was same day. I was very impressed with their responsiveness and will certainly use them again the next trip I take.
Susan D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I was pleased with the Covid coverage included in this plan. Fortunately, we did not have to use it, but it was there in case we had to quarantine while out of the country.
Britton G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I bought the policy based on fair pricing and good coverage. I put down a deposit on my trip with Crystal Cruises, who then went bankrupt. I filed a claim for the deposit under the travel policy along with the requested documentation, and the claim was paid with zero hassle. I then changed to another cruise line and the remainder of the trip went perfectly with no further issues. I'm very pleased with Generali.
Scott D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Appropriate coverage for a very reasonable and competitive cost. Thankfully did not need to use it but at ease knowing we had coverage as we were on Medicare.
Kent M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn't use the insurance so am not able to evaluate its value. Seems expensive. But willing to incur the cost on an expensive trip during COVID times.
Lowell C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My only concern was that the evacuation did not seem to be at the discretion of the policy owner, but at the discretion of others. Since we didn't have to make use of the policy (thank goodness!), I am not sure what would have actually happened.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This policy gave my wife and me peace of mind during our recent international trip to Italy. Traveling in these Covid times with numerous bureaucratic tests, retests, mandatory forms, countless inspections, tight border controls, etc. is HIGHLY STRESSFUL. While the insurance coverage gave us some peace of mind during this trip, we now question why we even bother with international travel. Traveling is not fun.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
Joseph B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thankfully we didn’t test our trip insurance. That is a good thing!
Linda P. would
recommend this plan to a friend or relative.