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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.61 out of 5
5,564
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Always glad to have trip insurance that we never use. The plan was fairly reasonably priced for what was offered
Nadine K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Stunned at the increase in price along with aging. Most seniors are on a fixed income and the extra cost put a bit of a crimp on my trip spending. I have never made a claim on travel insurance (thankfully). However, it is good to know IF something should happen I will be covered.
Carell J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I didnt have to use the insurance. I went with my sister who lives in another state. It would have been more affordable to have both of us on the same plan. Please consider linking travel partners in the future.
Peggy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It is hard to know how good a policy is until and unless you have to use it but it was wonderful to have the peace of mind.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage Again!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not need to use this but it was nice to have. We never know what may happen on a trip.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Lucky to have and even luckier we did not have to use!
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we did not have to use the coverage for claims
Joanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not make a claim, so we cannot be sure about the ease of the claim procedure.
I can say that we have been purchasing travel insurance for over 30 years and have only filed two claims and both were handled as well as could be expected!
So basically we’ve purchased well over a hundred plans and have zero complaints!
We’ve been using InsureMyTrip for probably around 20 years and we enjoy the fact that they research the solvency and claims paying ability of each company!
Generali Global was one of a few that will reimburse for lost mileage.
We are not sure of any other company that does this and we did lose some frequent flier miles in one of our only two claims.
We as a result ,will look to Generali every time we are considering travel insurance in the future!
Barry R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I was glad to only insure the aspects of the trip that I needed to insure.
Joel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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