Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Preferred
I primarily got this plan because it met the minimum evacuation coverage required by my tour company. Did not utilize any of the benefits even though I was limping and in some pain because of fall and tight boots. Felt that the cost was too high, but did not have that many options since the tour firm was non-U.S. and had to get something fast.
George M. would not
recommend this plan to a friend or relative.
-
Erin
Thank you for your review. There are many factors that affect the premium of a policy, and policies are typically 4-10% of a traveler's insured trip cost. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to review policy options with you for a future travels!Apr 24,2020
The trip included a
cruise
tour
Generali Global Assistance
Standard
While in Paris, our trip was interrupted due to thefts from pickpockets, but Generali reimbursed us for our losses after we provided them with the police report and copies of receipts/bills verifying the losses.
Henrietta Y. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The plan I picked seemed to offer all the coverage I wanted and the price was reasonable. I did not have any problems with our trip so there was no need to file a claim. So I don't know how the company actually handles claims.
Ronald C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan covered my emergency medical issue in full! So impressed with this company!
Karen M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Happily, didn’t need to use it, but seemed to provide everything I needed at most reasonable price.
Judith S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
It was more about keeping my mind at ease for the duration of the trip. As it turned out there were no problems but the coronavirus was rearing its ugly head as I left SE Asia and that could have changed the entire dynamic of the trip.
Phillip L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
So glad I did not need it.
Rita i. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
We were very happy with the policy and Generali was easy to work with when we had to contact them about a possible cancellation. Generali informed us there is a section on the claim form the physician needs to complete if the trip is cancelled. Thus, I recommend you obtain the claim form (digital copy would be fine) when you buy the insurance policy so if you visit a physician who determines you have to cancel your trip, the physician can complete the section at that time ... who wants to come back to get the form completed at a later date. Generali emailed the form to me while I was on the phone with them so we had it when we visited the physician ... fortunately we were given the green light to travel!
Robert K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Stunned at the increase in price along with aging. Most seniors are on a fixed income and the extra cost put a bit of a crimp on my trip spending. I have never made a claim on travel insurance (thankfully). However, it is good to know IF something should happen I will be covered.
Carell J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
I had to cancel my trip because my mom (who was not going on the trip) had a stroke before the trip commenced and required my care extending into the time of the trip and beyond. It was a very expensive trip so I was very relieved when Generali approved my trip cancellation claim. This has been a very stressful time and it certainly helped to have this claim to through. My only criticism is that I found their online claims processing tool very difficult to use and ended up filing a paper claim instead. Overall, a very good result though and I'd recommend this company.
Georgina G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful