Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Gave me peace of mind when we booked a cruise in the Caribbean during Hurricane Season. Turned out to have perfect weather but I felt secure regardless of what we would face.
Gail M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I was glad to see there is a plan that covers preexisting conditions. I do wish more plans included this option to better meet the needs of all travelers.
Carol H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Outstanding service and medical coverage. My wife got sick on a cruise ship and the cost to the medical ward was totally covered. Thank you!
Reginald D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I wish that your company could have a partial refund to customer who did not file a claim.
Gregory T. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Customer representative was most helpful in answering questions prior to taking out policy. The procedure was handled professionally and quickly.
David M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Satisfied.
Olive M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I am not an underwriter. However high cost and coverage levels to me compared to your very potential low risk seems high.
Randall P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We drove in our own car so we didn’t like it that we were needed to pay for covered and delayed or missed airfare and lost luggage although we didn’t need the coverage The persons we talked to on the phone were knowledgeable and extremely helpful We liked that they sent information on computer do we could look at it and compare
Carol L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
This was a great budget-priced plan. The only thing that concerned me was how your defined "pre-existing condition" since you do not have a way to cover that in this plan. Is a re-occurance of something that happened a year ago excluded?
David A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
You are absolutely correct in stating that the CSA Custom is a very comprehensive budget priced plan especially with respect to its "covered reasons" under Trip Cancellation and Trip Interruption.
No one can predetermine a claim.
However, if that condition re-occurred within the 180 days prior to the effective date of this policy, then yes, it would most likely be considered a preexisting condition.
In the future, you may wish to call us for assistance in quoting and purchasing a policy. Customer Care is available weekdays from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.Dec 25,2017
The trip included a
cruise
tour
Generali Global Assistance
Standard
We like CSA Travel Protection. We have used it many times in the past and have always been quite satisfied with the service. Representatives are very friendly and informative in answering your questions, and the price of the insurance is competitive with other insurance companies. We know from our past experience that they will be there for us if an emergency situation happens while we are on vacation.
Linda L. would
recommend this plan to a friend or relative.
Your plan did have a 10 Day Review Period to request a refund after you purchase. If after you look over your policy, you find that it does not meet your needs, you can cancel it while you are inside the review period. Comprehensive travel insurance goes into effect for you the following day after you purchase a plan to cover you for Trip Cancellation.
In the future, please consider calling us prior to purchasing a plan so that we can assist you in answering any questions that you may have. Our toll free telephone number is 800-487-4722.