Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Was glad to have coverage and glad that I did not have to make use of it.
Charlotte A. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
This was an ok trip insurance that covered the most important areas of my trip. The price could be lower
Carmen E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
not easy to reach office when out of country by cell phone and not easy to find a land line to call collect.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
Sheryl A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My wife and I traveled to six countries from a cruise ship. The trip went well except the cruise ship did not depart from port because of bad weather.
I would do business again using CSA Travel Protection Custom plan.
I would do business again using CSA Travel Protection Custom plan.
Scott M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to collect on insurance. We had a great vacation with no interruptions or difficulties.
However there were many potential close calls and we were happy to have the insurance.
We will insure at least two more trips in 2017
Thank you
However there were many potential close calls and we were happy to have the insurance.
We will insure at least two more trips in 2017
Thank you
Michael W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I got very sick on a Transatlantic cruise and had to go to Medical. My health insurance took 5 months to deny my claim. I then sent all the required paperwork to CSA and they processed and paid my claim in a month. I just purchased insurance for our next trip from CSA.
Tracy K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
How could I review the insurance plan if a claim wasn't made...
Peter C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It gave us peace of mind knowing we had good coverage.
George K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My friend had to see a doctor while on-board ship. When she contacted CSA in this regard, they walked her through what was needed for reimbursement. After complying with needed documents, she received a check in the mail the following week after they received her claim. We are most satisfied with the professionalism and speed of payment.
Judith L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was glad we didn't use it. We have peace of mind especially we were traveling with our 18 yrs old granddaughter .
John Y. would
recommend this plan to a friend or relative.
You had the following coverage under baggage delay on your CSA Custom plan:
'We will reimburse you, up to the amount shown in the
Schedule (200USD per person), for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
is delayed for 24 hours or more during your Trip. We will
reimburse you up to the amount shown in the Schedule
for expenses incurred during your Trip to locate/track your
delayed Baggage, and to retrieve your delayed Baggage
or to have your delayed Baggage delivered to you. We
will also reimburse you for the cost to launder your clothing
during the time your Baggage is delayed.'