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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Croatia rated Generali Global Assistance
4.54 out of 5
84
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The claims representative was Outstanding. I liked your plan that we purchased. I did not read it in detail as to coverage and exclusions. I was not aware that different air fare is not covered due to interruption of a trip due to injury. For example we flew to Croatia using Economy fare. Because of severe injury to my wife's shoulder, we flew back to US using Business class as she had to lay flat. We got reimbursed for the Economy value fare-almost $3,000 vs almost $8,000.

I still liked your policy and have recommended you to our friends who also visited Croatia. Fortunately they did not have to file claim but gave them a peace of mind.
Michael S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
the cost for coverage that you don't use is waaaay too much!! You should offer 20% refund if you don't have to use the coverage!!
elissa w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:

    "Thank you for your review. On average, a travel insurance policy costs between 4 to 10 percent of your total trip cost. In this instance, it was a little more than 4 percent, which is on the lower end. We are sorry to not have met your expectations. We always recommend considering travel insurance when you cannot afford to recoup the costs of your trip. It can make a big difference. We are happy to discuss our travel insurance and emergency services options with you should you have any questions. Please contact us at (800) 348-9505 or via email at [email protected]"
    Jul 14,2016
The trip included a
tour
Generali Global Assistance Standard
The insurance looks like a good value !
Luckily I didn't need to use it !
But it's worth it just in case !
I will call again on my next trip
Thanks
William S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Price was quite reasonable.
James T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to get and reasonably priced. Since I was hospitalized two weeks before the trip, it was a comfort to have the insurance in case we could not go!
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have to use any part of the plan. Therefore i do not know how it would be if i had to file a claim
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad we didn't have to use it but found comfort knowing it was there in case we did need it.
Ronald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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